Privacy Policy

Introduction

Grexalonquabalex ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal information when you visit our website or use our services, and tell you about your privacy rights and how the law protects you.

This policy applies to all information collected through our website, services, and any related applications, whether online or offline.

Information We Collect

We collect several types of information from and about users of our website and services:

Personal Information

When you book a consultation or use our services, we may collect:

• Contact Information: Name, email address, phone number, and mailing address
• Booking Information: Appointment preferences, service requests, and scheduling details
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
• Style Preferences: Information about your style goals, preferences, body measurements, and lifestyle
• Communication Records: Correspondence with us via email, phone, or contact forms

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Technical Data: Browser settings, screen resolution, and language preferences
• Cookies and Tracking: Information collected through cookies and similar technologies (see our Cookies Policy)

Information from Third Parties

We may receive information about you from third-party services, such as:

• Social media platforms (if you interact with us through social media)
• Payment processors (transaction information)
• Analytics providers (website usage data)
• Business partners (with your consent)

How We Use Your Information

We use the information we collect for the following purposes:

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for specific purposes
• Contract Performance: To fulfill our contractual obligations to you when you book our services
• Legal Obligation: To comply with legal requirements and regulations
• Legitimate Interests: To operate our business, improve our services, and ensure website security (where your rights do not override these interests)

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, such as:

• Payment processors for transaction processing
• Email service providers for communications
• Analytics providers for website analysis
• Hosting providers for website infrastructure

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

• Comply with legal processes or government requests
• Enforce our Terms of Use or other agreements
• Protect our rights, property, or safety, or that of our users
• Respond to emergencies or protect public safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure and regular security updates
• Access controls and authentication procedures
• Regular security assessments and monitoring
• Employee training on data protection

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal and regulatory requirements
• The potential risk of harm from unauthorized use or disclosure

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to delete personal information we have collected
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us using the information provided below.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page and notify you of significant changes through our website or by email.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.